Shipping policy

DELIVERY TIME

Estimated delivery time is generally:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

These are estimated delivery times and are not guaranteed.

Delivery may take longer during:

• Public holidays
• Sales and promotional campaigns
• High-volume shopping periods
• Weather conditions
• Courier delays
• Remote-area deliveries
• Unforeseen operational circumstances

We appreciate your patience in such situations.

4. SHIPPING CHARGES

Applicable shipping charges will be displayed during checkout or communicated to the customer before order confirmation.

From time to time, MUSA SCENTS may offer free shipping promotions subject to the minimum order value and other conditions specified in the promotion.